Spa & Wellness Manager

We are recruiting a Spa & Wellness Manager for a luxury 5 star resort in the Kildare area.

This is a great opportunity to join a team dedicated to providing a 5 star service.

The organisation is navigation a period of transformation and are looking for a candidate that thrives in a dynamic environment.

The company commands themselves in nurturing a working environment built on fairness, inclusively, and growth for all team members, as they deliver the highest standard of service, turning into memories for all of their guests.

The Key Responsibilities of this role are:

• Establish and maintain the highest standards of etiquette and service in all guest and staff interactions.
• Execute Spa & Wellness objectives across operations, finance, people management & marketing.
• Direct and lead the day to day Spa operation ensuring all standards are followed.
• Train, and manage a team of dedicated spa professionals, fostering accountability and alignment with business goals.
• Monitor daily activities, address issues promptly, and continuously strive for excellence.
• Stay updated on spa services, pricing, schedules, specials, and competitor offerings
• Lead by example, demonstrating proper etiquette and professionalism at all times.
• Communicate housekeeping and maintenance needs, ensuring prompt action.
• Support team members in all aspects of the business operation.
• Ensure team members are familiar with all areas of the Spa & Wellness operation, including product knowledge and retail sales.
• Assist in the recruitment, development and training of all Spa & Wellness team members.

The Successful candidate will have:

• 2 + years managing a luxury hotels spa.
• Flexibility – this is a full-time role, flexibility and shift work is required.
• A real understanding of hotel operation.
• Ability to work on own initiative.
• Excellent communication skills with excellent spoken & written English.
• Outgoing, bubbly and confidence in dealing with a range of customers.
• Previous experience in a similar role in a 5 star resort.
• A structured and organized approach to work planning.

Why work for this organisation?

• Strong team focus and team atmosphere.
• Employee Assistance Programme.
• Refer a friend bonus.
• Additional annual leave with continuous service.
• Regular social events for team members.
• Employee benefit card offering discounted rates in Hotels worldwide.
• Learning and development opportunities.
• Meals and uniform are provided.
• Free parking.
• Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
• Competitive salary c €55k plus performance bonus