Sales & Client Services Representative

Job description

We have an excellent opportunity for an experienced Sales & Customer Executive to work in an Inside Sales & Client Services role.

This role will support existing clients but also target new clients to offer the variety of services offered by the company.

Working in a Trendy modern office space in the Dublin 1 area, you will be supported with a great team. Hybrid model available. This is not one to be missed.

Ideally you will have previous experience within the corporate services industry.

Company offers a ‘one stop shop’ for people looking to start or grow their business. This is a dynamic, award winning organisation that are in business for over 27 years.

Salary: €35-40k basic with commission.

Summary of the position:

The Sales and Client Services Representative is responsible for generating new business together with providing a professional service to their existing clients, working with colleagues to continue to grow their business and provide a first-class service to Clients. An excellent working environment, competitive remuneration and benefits package, and option to work a hybrid remote model awaits the right person.

Main Duties and Responsibilities include, but are not limited to:

• Build and maintain strong working relationships with Clients, contacting and meeting with potential and existing Clients.
• Support and contribute to the development and implementation of the Sales Strategy and Plan in collaboration with key stakeholders.
• Working closely with the Marketing Team on promotional strategy and activities.
• Data Analysis and action plans for the Sales function, Business Development, Growth and Lead Generation Opportunities.
• Focus on monitoring and improving the performance of all activities with a keen eye for detail.
• Dealing with new inbound enquiries.

• New business development – develop and convert new business leads.
• Managing the organisation’s client portfolio.
• Upselling/cross-selling of additional services to existing clients.

• Updating of the organisation’s CRM systems.
• Involvement in customer service processes and systems development including CRM.
• Production of sales reports and general administrative duties.

Skills and Experience Required:

• The ideal candidate will have sales experience and/or experience in a similar role, with a proven track record of meeting and exceeding sales targets.
• Proven professional experience in the above areas in the Irish Market is preferred.
• Third Level Qualification in a relevant area is an advantage but not essential.
• A passion for developing the Sales and Business Development function of the Company.
• A genuine ability to develop & maintain relationships with clients and colleagues.
• Excellent interpersonal skills – a real flair for connecting with and understanding Clients.
• Excellent phone manner and customer service skills.
• Strong attention to detail and decision-making skills.
• Target driven, motivated, enthusiastic, and a positive attitude to work.
• Good team player with a flexible and cooperative attitude.
• Fluent written & oral English.
• A fast learner with strong business acumen.
• Strong administration and organisational skills.
• Good Computer Skills, proficient in MS Office.
• Experience with SAGE CRM, Goldmine or Salesforce an advantage but not essential.

This offers an exciting opportunity for the right candidate to develop their career in Corporate Services, in a friendly, positive, and collaborative working environment where Team Members are valued and enjoy their work.