Front Desk Administrator -D14

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We are recruiting a Front Desk Administrator for a small Optical Practice based in the Dublin 14 area.

Duties will be varied and will include:

Front Desk- Meet/Greet patients , booking appointments
Manage the front retail area.
Administration duties – carrying out paperwork for Optical Benefit, correspondence with Health Boards and Government departments.
Handling enquiries in person and over the phone and organising appointments
Diary management to ensure the smooth running of the Practice.
Handling patient complaints.
Ordering products and matching up supplier deliveries with patient orders.
Candidates must have fluent English in both spoken and written English and must be easily understood over the phone.
Carrying out repairs on spectacles and adjusting frames (training provided).
Assisting with vision tests and assisting patients how to care for their contact lenses.
Assisting with merchandising.
Candidates must enjoy the challenge of a busy work environment as well as the professional aspect of the job.

Requirements:

Previous experience working in an Optical or Medical Practice would be beneficial but not necessary.
Previous Reception experience is required. Good admin and organisational skills also.
Ability to work in a team environment and to stay calm under pressure.

Salary : €30-32k

Opening hours 9.20am – 6pm Tuesday -Saturday and Thursday until 7pm.

This is a rostered job, general Saturday work is required with Sunday and Monday off.