Billing Administrator

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Job description

We are seeking a Temporary Billing Administrator to join an expanding energy company in the Dun Laoghaire area.

Hours: 10am – 6pm Monday Friday. 3 days per week and 2 WFH (9am start possible)- 37.5hrs per week

About the Role

  • Ensure that all customers are billed correctly and accurately required timescales.
  • Manage own portfolio of customers ensuring that all bills are produced required deadlines in compliance with billing rules
  • Reconciling incoming payments
  • Month end reporting
  • Ensuring payments, amounts and records are correct
  • Identify any errors in bills and reconcile discrepancies
  • Adhere to quality standards
  • Adhere to SLA’s for vendors, customers queries, ensuring targets are met within SLA guidelines
  • Respond to phone/email customer queries and complaints
  • Review and resolve customer queries – incoming debtor queries

About the Candidate

  • Excellent numeric skills
  • Min 2 years accounts or billing experience is required
  • Proven written and oral and communication skills
  • Ability to communicate professionally and positively with colleagues and customers
  • Willingness to take ownership of issues and have a solution driven attitude
  • Excellent planning and organisational skills – ability to work to targets and deadlines
  • Experience in semi-regulated markets such as utilities or telecoms would be beneficial


Lynda Guy

Lynda Guy

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