Billing Administrator
Apply nowJob description
We are seeking a Temporary Billing Administrator to join an expanding energy company in the Dun Laoghaire area.
Hours: 10am – 6pm Monday – Friday. 3 days per week and 2 WFH (9am start possible)- 37.5hrs per week
About the Role
- Ensure that all customers are billed correctly and accurately required timescales.
- Manage own portfolio of customers ensuring that all bills are produced required deadlines in compliance with billing rules
- Reconciling incoming payments
- Month end reporting
- Ensuring payments, amounts and records are correct
- Identify any errors in bills and reconcile discrepancies
- Adhere to quality standards
- Adhere to SLA’s for vendors, customers queries, ensuring targets are met within SLA guidelines
- Respond to phone/email customer queries and complaints
- Review and resolve customer queries – incoming debtor queries
About the Candidate
- Excellent numeric skills
- Min 2 years accounts or billing experience is required
- Proven written and oral and communication skills
- Ability to communicate professionally and positively with colleagues and customers
- Willingness to take ownership of issues and have a solution driven attitude
- Excellent planning and organisational skills – ability to work to targets and deadlines
- Experience in semi-regulated markets such as utilities or telecoms would be beneficial
Consultant
Lynda Guy
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