School Office Administrator

Purpose of the Role

The School Office Administrator is responsible for providing comprehensive administrative support to the School Office, ensuring the efficient day-to-day operation of administrative, student support, examination and communications functions. The role serves as a key point of contact for students, parents/guardians, staff and visitors, while supporting the delivery of a high-quality educational experience.

Key Responsibilities

Student and Parent/Guardian Support

• Communicate (telephone, email & in person) with students and parents/guardians and teachers regarding academic matters, attendance, school procedures and general enquiries.
• Use IT system to record and track all communications with students and parents/guardians via inhouse salesforce system.
• Support Deputy Principal, Year Heads and School Management Team by providing administration support, addressing student issues and coordinating appropriate follow-up actions.
• Provide assistance and guidance to students seeking support through the School Office.

Examination Administration

• Support school team in the planning, organisation and administration of in-house and State examinations.
• Prepare examination materials, schedules, registers and supporting documentation.
• Support the coordination of examination venues and logistics.
• Supervise examinations in accordance with established procedures and examination regulations.
• Assist with examination-related communications and follow-up activities.

School Operations and Events

• Liaise with teaching staff regarding staff meetings, examinations, reports and key academic deadlines.
• Support our school office project team on projects / events throughout the year e.g. attend school events including Open Evenings & Saturday Open days, Parent-Teacher Meetings (evenings), Awards Ceremonies, Graduation Events and other promotional activities, ensuring to represent the School in a professional manner at events and functions.
• Accompany and support students on educational trips, outings and school activities as required.

Class/Study Supervision

• Supervise study periods, examinations and classes where appropriate and as directed by management.
• Promote and maintain a safe, respectful and positive environment for students.

General Responsibilities

• Maintain strict confidentiality regarding student, parent, staff and school information.
• Comply with all School policies, procedures, safeguarding requirements and health and safety obligations.
• Undertake other duties appropriate to the role as may reasonably be assigned by the Principal, Deputy Principals or designated members of management.
• Support and assist with the implementation and effective use of school technologies and administrative systems.
• Work collaboratively with the IT team to support administrative and educational systems.

Knowledge, Skills and Experience

Essential

• Excellent communication and interpersonal skills.
• Strong organisational, administrative and time-management skills.
• Excellent attention to detail and accuracy.
• Strong IT skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook and Teams).
• Ability to manage competing priorities and work effectively in a fast-paced environment.
• Professional discretion and ability to handle confidential & sensitive information.
• Strong customer service focus and commitment to supporting students and parents.
• Experience working in an administrative or office environment.

Desirable

• Previous experience working in an educational environment.

Education and Qualifications

Essential – Leaving Certificate or equivalent qualification.

Desirable – Relevant qualification in Business Administration, Office Administration or a related discipline.

Competencies and Behaviours

Aligned with the organisations values of Excellence, Respect, Independence, Integrity, Empathy and Reflection, the successful candidate will demonstrate:

• Student Focus
• Professionalism and Integrity
• Effective Communication
• Teamwork and Collaboration
• Planning and Organisation
• Problem Solving and Initiative
• Adaptability and Flexibility
• Attention to Detail
• Reliability and Accountability
• Results Orientation

Requirements: Min 3-5 years previous Office Administration experience, ideally from an Education or similar environment.

Suitable candidates must have excellent organisational skills and be able to multitask.

Salary: €35-37k