Customer Contact Executive

Job description

Are you ambitious?

Do you want to join a dynamic Training company in the Dublin 18 area?

This company offers unique courses for professionals and executives in Healthcare, Building Industry, Business & Management, Environmental and Law.

They are the leaders in the training world because they talk to their clients, research their needs, and consult with professionals weekly to ensure they receive the maximum relevant training, presented in short course format.

Role:

Due to expansion we are recruiting a confident, enthusiastic, highly motivated individual. In this job you will use your initiative to work with the training team and book courses. This role will involve sales but also assisting to develop and market content.

Duties:

• Sending course literature, brochures, campaign material out through email
• Update and maintain customer database
• Outbound customer emails and calls to market upcoming training courses
• Input into design and development of a wide range of professional training courses
• Customer Account Management
• Assist and liaise with other departments in handling customer requests and needs
• Develop and market content
• Potential to develop role
• Performance related bonus

Skills Required:

• Good Communication Skills – Both Written & Verbal is essential
• Sales focused with experience
• Previous administrative experience with strong attention to Detail
• Ability to work under pressure
• Ability to multitask
• Ability to use own initiative and make decisions

This job will suit someone who is vibrant, happy to work in a busy environment and deal with potential clients while working towards targets. Min 3 years previous sales /content/marketing experience is required.

Salary : €40k with 2.5k performance related bonus.